Music Travel Consultants

Tour Director Training Series

OPPORTUNITY: Mark Harting, Vice President for Music Travel Consultants at the time, having seen Fran Kick present to school administrators over the years, reached out in 2014 looking for a customer service type program or clinic that Fran could create for the Music Travel Consultants team.

RESULTS: Fran met with the senior leadership and in collaboration with MTC’s inner-office team designed a series of interactive sessions facilitated in 2014 and 2015. Culminating with a couple of Tour Director Training sessions for all office staff as well as all contracted tour directors.

“Fran’s presentation was diverse, interesting, stimulating, engaging and most of all—relevant. Those who are normally afraid to jump in and participate were engaged and just when we thought we were really going strong we realized our session had ended—and way too fast! If for any reason you are on the fence about whether or not to use Fran—jump in! You won’t be sorry. We loved it and will be working with him regularly in the future.”

Mark Harting, President and General Manager

Music Travel Consultants

PRESENTED BY:

Music Travel Consultants, a tour operator and travel company, creates customized trips for its clients that provide relevant, memorable, and rewarding student travel experiences. Since 1987, led by accomplished scholastic music directors and musicians, MTC has become the first choice for student music group tours.

“Fran was awesome and the session he planned for us was just what the doctor ordered!”

Mark Harting, Music Travel Consultants

Music Travel Consultants

Tour Director Training Series

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